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Can someone help?
Elysium
Posted: Friday, January 9, 2015 10:31 AM

Hi everyone,

 

I joined today and it all looks great, but I am struggling as I can't get my cover image to upload, I have tried every size, the exact size recommended 1400 x 2100 pixels,  no joy. I have tried larger and smaller, but it keeps saying - This image does not meet our width/height ratio requirement.  Can anyone help please?


Lucy Silag - Book Country Community Manager
Posted: Friday, January 9, 2015 10:37 AM
Joined: 6/7/2013
Posts: 1359


Hi @Elysium--I can definitely help. Will you email support@BookCountry.com so we can figure out what's happening?
Elysium
Posted: Friday, January 9, 2015 11:02 AM
Thank you Lucy, I will do that.
 

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