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How does the sales report work?
Epoch1
Posted: Saturday, July 12, 2014 11:14 PM
Joined: 4/9/2014
Posts: 4


According to the sales report, I've sold 4 copies of a book I posted. 1 was sold on Google and 3 were sold on Amazon. But as far as the sales report figures indicate, I received only the earnings for one book sold on Amazon.

Anyone that can explain this would be a big help.


Lucy Silag - Book Country Community Manager
Posted: Monday, July 14, 2014 9:28 AM
Joined: 6/7/2013
Posts: 1359


Hi @Epoch1,

 

We'd like to help you with this question. Will you email us at Support@BookCountry.com so that our Customer Support Team can help you?

 

Thank you!

 

Lucy Silag

Book Country Community and Engagement Manager


Epoch1
Posted: Wednesday, July 16, 2014 12:17 AM
Joined: 4/9/2014
Posts: 4


Hi Lucy

 

Thanks for responding, I'll send an email with the details as you requested.


Epoch1
Posted: Saturday, July 19, 2014 8:12 PM
Joined: 4/9/2014
Posts: 4


@Lucy

 

I sent an email to support with a screen shot of the sales report. 


Lucy Silag - Book Country Community Manager
Posted: Monday, July 21, 2014 11:35 AM
Joined: 6/7/2013
Posts: 1359


Hi Epoch--thanks for sending the email with the screenshot. We got it and our customer support team is going to work on the issue and get back to you!

 

Please keep in touch about it.

 

Lucy


 

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